It seemed to work so I stopped playing Cold War and played a different game. The other day I was able to somehow get the guide up, went to settings and did a factory reset. I get the startup Xbox logo for like 5 mins and then just a black screen. Not only did I experience it on my Xbox One S but has fried my Xbox!! It won’t load the Home Screen or anything. If this crashing is happening to you then I’m telling you to stop playing the game. Im hearing that many people are still experiencing crashes and can’t find a solution so please continue to post if you’re still having issues! In my experience there was nothing that completely fixed the crashes until the game was updated twice. Some people’s crashes are related to having the wrong version installed. It is very important that you have the SERIES X/S version of the game downloaded as well. Many people have found that turning off ray tracing has helped reduce crashes. UPDATE: Game is functioning correctly after most recent update. UPDATE: The fix for the “blackout” glitch can be found here: In fact, it tells me I need to purchase the full version of “blackout” and then crashes. UPDATE: After the recent update I cannot open black ops Cold War at all. The game is unplayable for myself and many of my friends. I’ve had as many as 10 crashes in one day and as many as 6 in one hour. The patch notes claim to have fixed this issue but the issue is now worse. I can play ANY OTHER game without even one crash, this is a call of duty problem not an Xbox problem. These crashes have been happening ever since the game came out and are even worse after the update. I experienced so many crashes yesterday that I could not even play the game.
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